[UPDATED] Salesforce ADX-201 Certification Exam Questions
Quickly and Easily Pass Salesforce Exam with ADX-201 real Dumps
NEW QUESTION # 18
An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?
- A. Omni-Channel
- B. Knowledge Management.
- C. Territory Management
- D. Escalation Rules
Answer: A
NEW QUESTION # 19
An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?
- A. In the Account object manager, create a custom compact layout.
- B. Make the field required and move it to the top of the page.
- C. From the page layout editor, drag the field to the highlights panel.
- D. Create a new page layout and a new section titled highlights panel.
Answer: A
Explanation:
Compact layouts determine which fields appear in the highlights panel on record pages and in the Salesforce mobile app. To create a custom compact layout, go to the Account object manager and select Compact Layouts from the sidebar menu. Then click New and add the desired fields to the layout. Reference: https://help.salesforce.com/s/articleView?id=sf.compact_layouts_create.htm&type=5
NEW QUESTION # 20
The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts
over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the
user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers
- A. Create a custom Discount field on the opportunity to capture the discount amount
- B. Configure two separate approval processes.
- C. Populate the Manager standard field on the sales users' User Detail page.
- D. Allow the submitter choose the approver manually.
Answer: A,C
NEW QUESTION # 21
When you define a Data Validation Rule, what else must you also define?
- A. Whether or not the field is required
- B. What email gets sent if the Rule triggers
- C. Whether or not the record gets deleted
- D. An Error Message
Answer: D
NEW QUESTION # 22
Which of the statements is/are true for data validation?
- A. Validation rules can be activated / deactivated by the user
- B. Data Validation run on the client machine after the user clicks the Save button
- C. Data Validation can enforce data integrity as well as make a field required in the page layout
- D. Data Validation can prevent duplication of records
- E. Data Validation rules are not enforced when using API & import operations
Answer: C,D
NEW QUESTION # 23
Northern Trail Outfitters uses a custom object Invoice to collect customer payment
information from an external billing system. The Billing System field needs to be filled on every
Invoice record.
How should an administrator ensure this requirement?
- A. Require the field on the record type.
- B. Define an approval process for the child.
- C. Create a Process Builder to set the field.
- D. Make the field universally required.
Answer: C
NEW QUESTION # 24
Which one does NOT apply to Custom Formula Fields?
- A. Custom Formula Fields can reference custom fields
- B. Custom Formula Fields can reference standard fields
- C. Custom Formula Fields can calculate across objects
- D. Custom Formula Fields can reference other formula fields
Answer: D
NEW QUESTION # 25
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.
How should an administrator ensure this requirement?
- A. Create a Process Builder to set the field.
- B. Require the field on the record type.
- C. Define an approval process for the child.
- D. Make the field universally required.
Answer: C
NEW QUESTION # 26
The system automatically maps standard lead fields to standard account, contact, and opportunity fields
- A. False
- B. True
Answer: B
NEW QUESTION # 27
What should an administrator use as an identifier when importing and updating records from a separate financial system?
- A. External ID
- B. Record ID
- C. Auto-Number field?
- D. Rich text field
Answer: A
NEW QUESTION # 28
Universal Container wants to increase the security of their org by requiring stricker user passwords.
Which two of the following should an administrator configure?
Choose 2 answers
- A. Password complexity requirement.
- B. Prevent common words
- C. Minimum password length.
- D. Password different then username
Answer: A,C
NEW QUESTION # 29
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?
- A. Global Value Picklists
- B. Validation Rules
- C. Dependent Picklists
- D. Predefined Field Values
Answer: B
NEW QUESTION # 30
What is a Dashboard made of?
- A. Gauges
- B. Summary Reports
- C. Charts
- D. Tables
Answer: A,B,D
NEW QUESTION # 31
Which of the following features is not available in Professional Edition?
- A. Account Sharing Rules
- B. Multi-Currency
- C. Workflow
- D. Big Deal Alert
Answer: C
NEW QUESTION # 32
While Scheduling an email reports user specifies all except
- A. Specify a frequency
- B. Link to report
- C. Specify a running user
- D. Set start and end dates
Answer: B
NEW QUESTION # 33
Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.
How Should the Administrator Address this requirement?
- A. Set the Fiscal Year to Custom and the duration to 4 quarters.
- B. Set the Fiscal Year to Standard and the duration to 12 months.
- C. Set the Fiscal Year to Standard and the starting month as February.
- D. Set the Fiscal Year to Custom and the starting month as February.
Answer: D
Explanation:
A standard fiscal year starts on January 1 and ends on December 31. A custom fiscal year can be set to start on any month and end on any month. In this case, Cloud Kicks wants its fiscal year to start on February 1 and end on January 31. This can be achieved by setting the fiscal year to Custom and the starting month to February.
Setting the fiscal year to Standard and the starting month to February will not work, as the standard fiscal year starts on January 1. Setting the fiscal year to Custom and the duration to 4 quarters will not work, as the duration of a fiscal year is 12 months. Setting the fiscal year to Standard and the duration to 12 months will not work, as the standard fiscal year starts on January 1.
Custom fiscal years are fiscal years that follow a custom-defined structure that differs from the Gregorian calendar. They can be used by organizations that have fiscal years that start on a different month than January or have fiscal years that are divided into custom periods such as quarters or weeks. To set up a custom fiscal year that starts on February 1 and has 12 months, an administrator needs to set the fiscal year to custom and the starting month as February in the fiscal year settings. Setting the fiscal year to standard or the duration to 4 quarters does not meet the requirement of having a custom fiscal year that starts on February 1. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_fiscal_year.htm&type=5
NEW QUESTION # 34
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet this requirement?
- A. Path Key fields
- B. Dynamic Forms
- C. Workflow Rules
- D. Opportunity Processes
Answer: A
Explanation:
To surface important values based on stage of opportunity , an administrator should use Path Key fields feature on Opportunity object . This feature allows adding up to five fields that display key information about each stage along path . Users can edit these fields inline without leaving path . For example , an administrator can add Amount , Close Date , Next Step , Probability , and Stage fields as key fields for Opportunity path . Opportunity Processes , Dynamic Forms , and Workflow Rules are not tools for surfacing important values based on stage of opportunity . Reference : https :// help . salesforce . com / s / articleView ? id = sf . lex_path_setup_key_fields . htm & type = 5
NEW QUESTION # 35
Workflow rules never trigger on converted leads
- A. False
- B. True
Answer: B
Explanation:
Workflow rules only trigger on converted leads if validation and triggers for lead convert are enabled in your organization.
NEW QUESTION # 36
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers
- A. Case
- B. Ticket
- C. Account
- D. Contract
- E. Request
Answer: A,C,D
Explanation:
Contract is a standard object that represents a contractual agreement between your company and a customer. Case is a standard object that represents a customer's question or problem that needs to be resolved by your support team. Account is a standard object that represents an individual or an organization involved in your business, such as customers, competitors, partners, etc. These three objects are commonly used for service use cases in Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.contract_fields.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.case_fields.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.account_fields.htm&type=5
NEW QUESTION # 37
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