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SAP C_C4H410_04 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| User Management and Notification Process > 12% | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows.
|
| Data Migration and Integration > 12% | Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
|
| Lead and Opportunity Management 8% - 12% | Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.
|
| Visit Planning and Execution < 8% | Set up activity planning and visit execution with surveys and tasks.
|
| Sales Planning and Forecasting < 8% | Set up sales target plans using various dimensions and create, update and submit forecasts.
|
| Master Data (Account, Contact, Product, and Pricing) > 12% | Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships.
|
| Reporting 8% - 12% | Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards.
|
| Sales Contracts Quotation and Sales Order Management 8% - 12% | Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions.
|
| Personalization and Extensibility < 8% | Identify how to use personalization and extensibility, including how to define related parameters.
|
| Implementation Basics and Fine Tuning 8% - 12% | Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements. |
| Territory Management < 8% | Set up territory hierarchy and configure rules for territory determination.
|
C_C4H410_04 Exam Certification Details:
| Level: | Associate |
| Cut Score: | 66% |
| Sample Questions: | SAP C_C4H410_04 Exam Sample Question |
| Exam: | 80 questions |
| Languages: | English |
| Duration: | 180 mins |
SAP C_C4H410_04 Exam Description:
The “SAP Certified Application Associate – SAP Sales Cloud 2011” certification exam verifies that the candidate possesses fundamental knowledge in SAP Cloud for Customer administration and proven skills in SAP Sales Cloud. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.
NEW QUESTION 33
You need to enable offline pricing for an SAP Sales Cloud standalone solution. What do you need to replicate?
- A. Billing information specific to a sales office
- B. Condition table specific to a sales office
- C. Customer price conditions specific to a sales office
- D. Access sequence specific to a sales office
Answer: C
NEW QUESTION 34
According to SAP practices, which initial tasks are required to configure SAP Sales Cloud? Note: There are 2 correct Answers to this question.
- A. Test integration points.
- B. Define the organizational structure.
- C. Set up scoping and fine-tuning.
- D. Define business roles.
Answer: B
NEW QUESTION 35
You need to configure sales phases during fine-tuning, but the activity is in read-only mode. What is the reason for this?
- A. The fine-tuning activity is NOT added to the project.
- B. The fine-tuning activity is NOT open for configuration.
- C. The fine-tuning activity has already been configured.
- D. The fine-tuning activity is NOT assigned to the user.
Answer: A
NEW QUESTION 36
How can a sales manager monitor progress on a sales target?
- A. View the Sales Target Progress report.
- B. View the sales target in view mode.
- C. View the Sales Target/Pipeline by Employee report.
- D. View the My Team: Sales Target/Pipeline report.
Answer: D
NEW QUESTION 37
You have enabled offline pricing for SAP Sales Cloud. What price entry field is available for order item entry in the SAP Sales Cloud mobile app?
- A. Estimated Price
- B. Freight Price
- C. Gross Price
- D. Negotiated Price
Answer: A
NEW QUESTION 38
What is the difference between a business user and an employee? Note: There are 2 correct Answers to this question.
- A. Business users can be assigned access rights and business roles.
- B. Business users can be created using the data migration template.
- C. Employees need to be assigned directly to the organizational structure.
- D. Business users can be assigned to a sales team in an account.
Answer: A,C
NEW QUESTION 39
Which SAP Sales Cloud business documents can have competitor products assigned? Note: There are 2 correct Answers to this question.
- A. Order
- B. Survey
- C. Opportunity
- D. Quotation
Answer: B,C
NEW QUESTION 40
When using Data Workbench for the initial load, which of the following activities are steps in the migration process? Note: There are 2 correct Answers to this question.
- A. Activate the data migration functionality in scoping.
- B. Import data from the template file.
- C. Align data fields with input fields.
- D. Request a new test tenant.
Answer: B,C
NEW QUESTION 41
Which of the following are features of territory determination? Note: There are 2 correct Answers to this question.
- A. Business documents can be assigned to more than one territory.
- B. An SAP Sales Cloud user can be assigned to more than one territory.
- C. A realignment run must occur to use the territory override feature.
- D. Accounts can be assigned to more than one territory.
Answer: B,C
NEW QUESTION 42
Which of the following are social channels that can be utilized in SAP Sales Cloud? Note: There are 3 correct Answers to this question.
- A. LinkedIn
- B. YouTube
- C. WeChat
- D. Instagram
- E. TikTok
Answer: B,C,D
NEW QUESTION 43
Which activities must you perform to enable retrieval of messages from a social media channel? Note:
There are 2 correct Answers to this question.
- A. Create and schedule a social media import run.
- B. Import social media user profiles.
- C. Set up access to your social media account.
- D. Invite accounts to connect.
Answer: A,C
NEW QUESTION 44
Which of the following business objects can be used in a default approval process? Note: There are 2 correct Answers to this question.
- A. Sales quote
- B. Ticket
- C. Appointment
- D. Visit
Answer: B,C
NEW QUESTION 45
What can you do with extension fields? Note: There are 2 correct Answers to this question.
- A. Add the field to a sales planning dimension.
- B. Add the field to a form template.
- C. Add the field to a data source.
- D. Add the field to the access sequence price lists.
Answer: B,C
NEW QUESTION 46
You integrated Microsoft Outlook with SAP Sales Cloud. Which of the following activities can you perform after the integration? Note: There are 2 correct Answers to this question.
- A. Synchronize contacts.
- B. Synchronize quotes.
- C. Synchronize leads.
- D. Synchronize tasks.
Answer: A,D
NEW QUESTION 47
What authorization element is used to restrict users' access at the work center level?
- A. Access rights
- B. Field restrictions
- C. Organizational structure
- D. Access context
Answer: D
NEW QUESTION 48
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