[Nov 20, 2021] Get to the Top with 37820X Practice Exam Questions
Use Real 37820X Dumps Free Sample Questions and Practice Test Engine
NEW QUESTION 28
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. Predictive Outbound
- B. Web Chat
- C. MMS Text Messages
- D. Scanned Documents
Answer: C
NEW QUESTION 29
With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?
- A. One user with Office Worker licence, one user with Power User licence
- B. Two users with Avaya Equinox Conferencing host licences
- C. Two users with Power User licences
- D. Two users with Avaya Equinox Meetings Online virtual meeting rooms
Answer: D
NEW QUESTION 30
Refer to the Scenario: IT-FAC.
IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?
- A. Add a second Portwell SBCE to provide High Availability (HA).
- B. Add an E1 or T1 line with a combo card.
- C. Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
- D. Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
Answer: B
NEW QUESTION 31
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
- A. one-X Mobile Preferred using iOS or Android smartphones
- B. Avaya Communicator using iOS or Android smartphones
- C. Scopia Mobile using iOS or Android smartphones
- D. one-X Mobile Preferred using Windows smartphones
Answer: A
NEW QUESTION 32
You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?
- A. Digital trunking needs VCM channels and analog trunks do not-
- B. Digital trunking requires an SBCE for security.
- C. The cost for nine analog trunk ports versus a single digital trunk port.
- D. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
Answer: D
NEW QUESTION 33
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. 1600 series telephone sets
- B. Voicemail Pro
- C. Avaya one-X Mobile
- D. Avaya Session Border Controller for Enterprise
Answer: D
NEW QUESTION 34
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
- A. 50 participants
- B. 500 participants
- C. 25 participants
- D. 100 participants
Answer: A
NEW QUESTION 35
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Answer: A
NEW QUESTION 36
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- C. 15 Standard licenses and 15 Standard HA licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 37
You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?
- A. Hybrid Cloud
- B. On-Premise
- C. Public Cloud
- D. Private Cloud
Answer: D
NEW QUESTION 38
For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?
- A. Any email address will work for Basic level users.
- B. The email domain name must match the company domain name.
- C. An email address is not required for Basic level users.
- D. The email address for Basic level users does not need to be unique.
Answer: B
NEW QUESTION 39
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A high availability deployment on two Dell servers
- B. A high availability deployment on two Portwell Cad servers
- C. A virtualized high availability Hyper-V deployment
- D. A high availability deployment on three Dell servers
Answer: B
NEW QUESTION 40
Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
- A. 1100 Series
- B. J129
- C. DECT R4
- D. 1200 Series
Answer: A
NEW QUESTION 41
Refer to the Scenario: IT-FAC.
You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?
- A. It stops attacks and hacks before entering the private network.
- B. It provides NAT Traversal not available with direct termination.
- C. It provides VPNIess remote worker functionality for 1600 endpoints.
- D. It allows registration and authentication to be done in the core of the network.
Answer: B
NEW QUESTION 42
Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?
- A. J129
- B. J139
- C. J179
- D. J169
Answer: A
NEW QUESTION 43
What are two reasons to use Voicemail Pro for recording? (Choose two.)
- A. Each Avaya Contact Center Select voice agent license includes a recording license.
- B. No additional licensing is needed to allow any user call recording via a button.
- C. It provides reporting such as how many times a call was put on hold.
- D. It offers live monitoring of voice and screens.
Answer: B,D
NEW QUESTION 44
In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?
- A. The Contact Center Multimedia database
- B. The Contact Center Manager Administration database
- C. The Contact Center Manager Server database
- D. The Communication Control Toolkit database
Answer: A
NEW QUESTION 45
For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?
- A. Web browser connectivity
- B. Live broadcast for 750 viewers
- C. Recording and playback
- D. Video room systems as participants
Answer: D
NEW QUESTION 46
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
- A. Vantage Connect Client
- B. Avaya IX Workplace Client
- C. IP Office Web Client
- D. Avaya Equinox Attendant
Answer: B,D
NEW QUESTION 47
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- B. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
- C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
Answer: A
NEW QUESTION 48
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and 200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 210 Telephony users and 425 UC users
- B. 200 Telephony users and 435 UC users
- C. 400 Telephony users and 235 UC users
- D. 410 Telephony users and 225 UC users
Answer: B
NEW QUESTION 49
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
- A. Vantage Connect Client
- B. Avaya Equinox Attendant
- C. Avaya IX Workplace Client
- D. IP Office Web Client
Answer: C
NEW QUESTION 50
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. Centralized management of wired network switches
- B. HTML based call accounting reports
- C. Meet-me audio conferencing
- D. On demand call recording and reporting for any user
Answer: A
NEW QUESTION 51
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
- A. It has a smaller touch screen.
- B. It is not an all glass device.
- C. It has visible mechanical buttons.
- D. It does not Include a camera.
Answer: D
NEW QUESTION 52
Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
- A. Only Owner/Admin level users can share files.
- B. All levels of users can share files.
- C. File sharing is not a capability within Avaya Spaces.
- D. Only Member level users and above can share files.
Answer: A
NEW QUESTION 53
......
Pass Avaya 37820X exam - questions - convert Tets Engine to PDF: https://www.braindumpsvce.com/37820X_exam-dumps-torrent.html