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1. With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?
A) Basic
B) Plus
C) Platinum
D) Business
2. Refer to the Scenario: IT-FAC.
IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?
A) Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
B) Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
C) Add a second Portwell SBCE to provide High Availability (HA).
D) Add an E1 or T1 line with a combo card.
3. Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?
A) Realtime
B) Custom reports
C) Agent Dashboards
D) Recording Library
4. Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
A) The number of users outside of the office is increasing.
B) Employees are requesting company provided mobile devices.
C) More tech savvy workers are working in the midsize segment.
D) Employees want access to tools to be more self-sufficient.
5. To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?
A) Preferred Edition with VMPro and an IP Office CTI license
B) Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license
C) Preferred Edition with VMPro
D) Essential Edition with an external PC to run Avaya Call Reporting
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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