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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Which functionality is NOT included if a customer has a license for 100 IBM Sterling CPQ Direct Sales users?

A) Salesforce.com integration.
B) Ability to create catalog and pricing data in Sterling.
C) Ability to use the configurator APIs for building of custom mobile apps for enterprise sales people on the road.
D) Manage orders placed from quotes through IBM Sterling Call Center.

2. WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A) Web, mobile, call center, in-store, and extended channels such as social networks.
B) WebSphere Commerce does not manage the customer experience.
C) Web only.
D) Any B2C touchpoint, excluding B2B.

3. In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?

A) Buy
B) Service
C) Sell and Service
D) Market

4. WebSphere Commerce helps businessesto deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?

A) Web, mobile, callcenter, and in-store.
B) All direct channels including mobile touchpoints.
C) All direct channels.
D) Both direct and extended channels like social networks.

Solutions: