[2021] Pass Slack-Certified-Admin Exam - Real Questions & Answers
Slack-Certified-Admin Exam Questions Get Updated [2021] with Correct Answers
NEW QUESTION 18
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
- A. Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.
- B. Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.
- C. Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.
- D. Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
Answer: A
NEW QUESTION 19
Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?
- A. Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.
- B. Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.
- C. Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.
- D. Remove all members from #bread-buds, and invite them to #carbohydrate-chats.
Answer: A
NEW QUESTION 20
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
- A. The member who is leaving the company must have left all channels.
- B. The IdP must support deprovisioning via SCIM.
- C. Each member's access must be set to expire after 90 days.
- D. The member must not be a Workspace Admin or Owner.
Answer: D
NEW QUESTION 21
Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.
How can Bella change her workspace's messaging restrictions to minimize disruption?
- A. DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.
- B. Restrict @here and @channel usage to Owners and Admins only.
- C. Set @here and @channel to be used only in private channels, where membership is more limited.
- D. Restrict public channel posting to just Owners and Admins.
Answer: D
NEW QUESTION 22
Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)
- A. They identify and implement key use cases for the tool and modify them over time to improve the team's workflows.
- B. They actively communicate and promote transparency to reinforce the purpose and value of the tool.
- C. They are Slack Administrators, so they have the correct permissions to help the company manage change.
- D. They model best practices, and they can rally the team toward common goals.
Answer: A
NEW QUESTION 23
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
- A. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
- B. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
- C. Members experience less context switching when they are given the chance to access several workspaces.
- D. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
Answer: A
NEW QUESTION 24
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
- A. True
- B. False
Answer: B
NEW QUESTION 25
Andrew is the Primary Org Owner for this company's Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?
- A. Primary Org Owner
- B. Multi-channel Guest
- C. Workspace Admin
- D. Member
Answer: C
NEW QUESTION 26
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Allow everyone on the Customer Support team to approve and install the apps they need.
- B. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
- C. Streamline an incident management workflow.
- D. Approve and install apps to integrate their support tools with Slack.
Answer: B,C
NEW QUESTION 27
GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.
GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.
What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?
- A. Have the Admins individually send out Single-Channel Guest invitations.
- B. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.
- C. Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.
- D. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.
Answer: B
NEW QUESTION 28
Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.
Where should Lydia go to allow these individuals to start inviting guests on Slack?
- A. Workspace Settings
- B. Workspace Invitations page
- C. Workspace Transfer Ownership page
- D. Organization Policies
Answer: A
NEW QUESTION 29
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
- A. Build custom apps for all the popular tools that send the alerts to one channel.
- B. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.
- C. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a
#alerts- all channel for the relevant teams to monitor. - D. Send an announcement to the company reminding them to be more responsive when receiving alerts.
Answer: A
NEW QUESTION 30
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?
- A. Only Org Owners can manage multi-workspace channels.
- B. The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.
- C. A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.
- D. Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
Answer: D
NEW QUESTION 31
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?
- A. Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.
- B. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.
- C. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.
- D. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
Answer: D
NEW QUESTION 32
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
- A. Any time. Workspaces created prior to domain claiming will be shut down automatically.
- B. Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
- C. As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
- D. Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
Answer: C
NEW QUESTION 33
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