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Microsoft MB-220 - Microsoft Dynamics 365 Marketing Functional Consultant

Updated: Jun 01, 2026

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MB-220 Braindumps VCE
  • Exam Code: MB-220
  • Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant

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About Microsoft MB-220 Exam Braindumps

How One Can Weave Success?

Like any other exam, passing the Microsoft MB-220 validation also demands a better hold of exam content that can only be gained if quality material is by the test-takers’ side. Of course, the vendor is the first option to look upon. Microsoft, in particular, provides a wide range of free and paid training sessions, e.g. gratis training classes are lessons divided into 15 comprehensive modules and are dubbed as Set up Dynamics 365 Marketing and Configure Advanced Settings, Work with Core Features in Dynamics 365 Marketing, Manage Events in Dynamics 365 Marketing, and Analyze Insights in Dynamics 365 Marketing. All of these lessons align with the intermediate-level content and cater to the roles of business users along with administrators. Candidates interested in in-depth learning can go for a paid instructor-led training course, titled Course MB-220T00-A: Microsoft Dynamics 365 Marketing. In general, it is a four-day-long session throwing light on concepts like managing marketing content, templates and integrations, and creating as well as managing leads. During such training, candidates will develop the subsequent skill areas:

  • Making use of segments;
  • Analyzing surveys;
  • Learning to work with marketing content;
  • Commencing customer journeys;
  • Dealing with the highest-level settings;
  • Monitoring leads, etc.

Apart from these, for assured success, it is important to have good quality books. This will enforce self-learning and make the candidate exam-ready in no time. Amazon is the ideal destination to find out some viable options like ‘Deep Dive into Microsoft Dynamics 365 Marketing’ by Divimson Rennip Publications. More so, Fundamentals & Essentials of Microsoft CRM: Overview of Microsoft Dynamics 365 by Ajhonikin Publications is another most-approved pick for self-study. It covers multiple functional modules, such as project service, sales, marketing, service, and field service thoroughly.

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Languages: English

Retirement date: none

This exam measures your ability to accomplish the following technical tasks: configure marketing applications; manage segments and lists; create and manage marketing forms and pages; manage leads, contacts, and accounts; create and manage marketing emails; manage customer journeys; manage events and webinars; and configure Dynamics 365 Customer Voice.

Microsoft MB-220 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure marketing applications: This section covers configuring marketing tools within Dynamics 365 setup and optimizing their functionality.
Topic 2
  • Configure Dynamics 365 Customer Voice: The section covers configuring the Dynamics 365 environment for Customer Voice that allows collecting their feedback and valuable insights.
Topic 3
  • Manage leads, contacts, and accounts: After attaining leads, this section addresses building strong relations with clients through data related to lead generation, management of contacts, and organization of accounts.
Topic 4
  • Manage events and webinars: This section is about planning, supporting, and executing online or physical webinars to achieve marketing goals.
Topic 5
  • Create and manage marketing forms and pages: This section details the design of online pages and forms to effectively engage customers and increase leads.
Topic 6
  • Manage segments and lists: This section is about organizing specific audiences to run efficient marketing campaigns.
Topic 7
  • Manage customer journeys: This section focuses on administering communication with customers to improve engagement and meaningful insights.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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