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BlackBerry 10 Support Specialist Sample Questions:

1. How would a user activate with BlackBerry Device Service when external connection to the internet is offline?

A) Fully qualified domain name:8081
B) Fully qualified domain name:4101
C) Fully qualified domain name:3101
D) Fully qualified domain name:8082

2. Which of the following is not available under Manage Devices on the BlackBerry Protect portal?

A) Backup Device
B) Wipe Device
C) View Location
D) Play Sound

3. Which of the following is needed to successfully add an account to a BlackBeriy 10 (BB10) device?

A) Hashed password for the account
B) Scanned code with the account information
C) Network connectivity to the service which hosts the account
D) Accounts can only be added after business hours

4. Where can a user edit folder redirection on a new BlackBerry 10 (BB10)?

A) BlackBerry Hub settings
B) Accounts in System Settings
C) BlackBerry Balance
D) System Settings Notifications

5. A user is unable to delete an application. What steps must be followed?

A) Hold the screen, then click on any icon.
B) Goto Options-> Security-> Application permissions.
C) Hold the screen, then click the Trash icon
D) Click on the trash icon, in accounts.

Solutions: