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Updated: Sep 16, 2026
Q & A: 64 Questions and Answers
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam 3305 |
| Exam Number: | 3305 |
| Related Certifications: | Avaya Professional Credential Avaya Aura Experience Portal |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Available Languages: | English |
| Recommended Training: | Avaya Aura Experience Portal Training |
| Exam Registration: | Avaya Learning |
| Sample Questions: |  |
| Exam Way: | Computer-based exam delivered via authorized testing centers or online proctored exam depending on region. |
| Pre Condition: | Basic knowledge of Avaya Aura platform and contact center solutions is recommended. |
| Official Syllabus URL: | https://www.avaya.com/en/training/ |
| Section | Objectives |
|---|---|
| Troubleshooting and Support | - Log analysis and diagnostics - Identifying and resolving system issues |
| Avaya Aura Experience Portal Architecture | - Integration with Avaya Aura ecosystem - System components and deployment architecture |
| Installation and Configuration | - Experience Portal installation procedures - Initial system configuration and setup |
| System Administration and Maintenance | - User management and role configuration - System monitoring and performance tuning |
| POM (Proactive Outreach Manager) Implementation | - POM campaign configuration - Outbound dialing strategies and workflows |
Delivery takes seconds to minutes: payment clears, download links go live, and an email copy arrives almost immediately — install on as many computers as you need, and contact support if 2 hours pass with nothing. For the what-if: take the corresponding 3305 exam within 60 days of purchase, and if you fail, apply for a full refund by submitting a scanned enrollment slip and your official Score Report PDF within 2 days of the exam — we process it within 7 days. Conditions: exams taken within 3 days of purchase don't qualify, the candidate's name must match the payer's, and free or expired products are excluded. Or exchange for two equal-value exam products free and keep the updates.
Through the vendor's official registration channels:
The exam runs Computer-based exam delivered via authorized testing centers or online proctored exam depending on region., so pick the setup that suits you when booking.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance is the official Avaya exam behind the Avaya Aura Experience Portal with POM Implementation and Maintenance certification at the Professional level. It's how the vendor verifies that your skills meet its standard — and how employers know they do. Related credentials include Avaya Aura Experience Portal, Avaya Professional Credential, useful context if you're mapping a longer certification path.
The vendor recommends the following:
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The Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint divides into 5 domains, with System Administration and Maintenance, Troubleshooting and Support, Avaya Aura Experience Portal Architecture among the headline areas. Let the weightings steer your hours — they tell you where the questions concentrate. The full outline above shows every subtopic.
Basic knowledge of Avaya Aura platform and contact center solutions is recommended. Vendor policies evolve, so before booking, confirm the latest eligibility details on the official exam page (official 3305 exam information).
Yes — never bought from us before? Download the free PDF demo first and see the quality directly. Purchases include 365 days of free updates, with the latest version sent to you automatically whenever it releases; expired update periods renew at 50% off.
Consider that Proactive Outreach Manager (COM) has been implemented, administered and is now in live production. The POM Monitor can be used for real-time monitoring of the active campaigns and data imports. Which two statements arc correct? (Choose two)
Correct Answer: A,C 🗳️
Which completion code is updated when any contact gets restricted due to Do Not Call (DNC)?
Correct Answer: D 🗳️
A customer has just upgraded Voice Portal 5.x to Avaya Aura Experience Portal 6.0, hut the license not upgraded. What is the grace period provided by the system, for upgrading the license?
Correct Answer: C 🗳️
What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?
Correct Answer: A 🗳️
A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it.
Which corrective action should be taken?
Correct Answer: C 🗳️
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