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Microsoft MB-910J - Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)

Updated: Sep 09, 2026

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MB-910日本語 Braindumps VCE
  • Exam Code: MB-910J
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)

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Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

This exam covers the features and capabilities of Microsoft Dynamics 365 customer engagement apps.

Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals (CRM)

Download exam skills outline

Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) MB-910日本語 exam vce dumps preparation

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Microsoft Dynamics 365 Fundamentals (CRM) Exam Certification Details:

Books / TrainingMB-910T00: Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Exam Price$99 (USD)
Duration60 mins
Schedule ExamPearson VUE
Exam CodeMB-910
Passing Score700 / 1000
Number of Questions40-60
Exam NameMicrosoft Certified - Dynamics 365 Fundamentals (CRM)
Sample QuestionsMicrosoft Dynamics 365 Fundamentals (CRM) Sample Questions

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Certification Topics Microsoft MB-910 Certification Exam

Our Microsoft MB-910 exam dumps covers the following objectives of ABA Certified Trust and Financial Advisor (CTFA) Exam.

  • Describe shared features (15-20%)
  • Describe Dynamics 365 Marketing (10-15%)
  • Describe Project Operations (15-20%)
  • Describe Dynamics 365 Field Service (15-20%)
  • Describe Dynamics 365 Customer Service (15-20%)
  • Describe Dynamics 365 Sales (15-20%)

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

Microsoft MB-910日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Describe the capabilities of shared features (10-15%)10-15%- Describe reporting and analytics capabilities
  • 1. Describe reporting in Dynamics 365
  • 2. Describe the intelligence capabilities
- Describe the common elements
  • 1. Describe the out-of-box entities
  • 2. Describe the user experience
  • 3. Describe security roles and teams
  • 4. Describe communications and collaboration
Topic 2: Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
- Describe the core capabilities
  • 1. Describe Resource Scheduling Optimization
  • 2. Describe work order management
  • 3. Describe connected Field Service and IoT integration
Topic 3: Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe the marketing capabilities
  • 1. Describe the core capabilities of Dynamics 365 Marketing
  • 2. Describe event management capabilities
  • 3. Describe email marketing features
- Describe segments and leads
  • 1. Describe account and contact management
  • 2. Describe lead management
  • 3. Describe customer segments
Topic 4: Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the sales automation capabilities
  • 2. Describe the opportunity management workflow
  • 3. Describe the quote-to-cash workflow
- Describe the sales management capabilities
  • 1. Describe territory management
  • 2. Describe sales analytics
  • 3. Describe forecasting
  • 4. Describe lead and opportunity management
Topic 5: Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe the omnichannel experience
  • 2. Describe the case management capabilities
  • 3. Describe knowledge management capabilities
- Describe customer service insights
  • 1. Describe Customer Service Historical analytics
  • 2. Describe dashboards and analytics
  • 3. Describe AI insights for customer service

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