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Updated: Aug 28, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Consumer Protection and Dispute Resolution | 8% | - Financial Services Compensation Scheme (FSCS) - Complaints handling procedures - Financial Ombudsman Service (FOS) - Consumer Insurance (Disclosure and Representations) Act 2012 |
| Topic 2: Contract and Agency Law | 9% | - Essentials of a valid contract - Application to insurance contracts - Law of agency and authority |
| Topic 3: Compulsory Insurance and Legislation | 3% | - Key relevant statutes - Statutory requirements for compulsory insurance |
| Topic 4: Risk and Insurance | 10% | - Features of insurable risk - Concepts of risk and types of risk - Risk management and control methods |
| Topic 5: Proximate Cause | 2% | - Application to claims settlement - Definition and identification |
| Topic 6: Principle of Utmost Good Faith | 11% | - Insurance Act 2015 provisions - Remedies for breach of duty - Duty of disclosure and representation |
| Topic 7: Principle of Indemnity | 7% | - Methods of providing indemnity - Meaning and purpose of indemnity - Exceptions to indemnity - Average clause application |
| Topic 8: Contribution and Subrogation | 6% | - Right of subrogation and its limits - Right of contribution between insurers |
| Topic 9: UK Regulatory Framework | 12% | - Authorisation and supervision - ICOBS rules and conduct standards - Insurance Distribution Directive (IDD) - Role of PRA and FCA |
| Topic 10: Ethics and Professional Standards | 3% | - CII Code of Ethics - Application to insurance scenarios |
| Topic 11: Nature and Structure of Insurance | 14% | - Purpose and benefits of insurance - Classification of insurance business - Participants in the insurance market - Market structures and distribution channels |
| Topic 12: Principle of Insurable Interest | 5% | - Application in different insurance types - When insurable interest must exist - Definition and legal basis |
Question 1
Under the Insurance: Conduct of Business sourcebook (ICOBS) on product disclosure, what information about the claims-handling process must an intermediary provide to a consumer?
A. The policy number only.
B. The number of days the settlement should take.
C. The contact details of the loss adjuster used by the insurer.
D. The contact details of the insurer.
Question 2
Joel buys a house in a flood plain, but it has NOT flooded for 10 years. In purchasing insurance, Joel is managing what element of risk?
A. Frequency.
B. Uncertainty.
C. Statutory requirements.
D. Certainty.
Question 3
To whom, if anyone, can an agent normally delegate the responsibility imposed on net under an agency agreement?
A. To suitably qualified individuals only.
B. To suitably experienced individuals only.
C. To anyone able to fulfil the duties.
D. The agent cannot delegate her responsibility.
Question 4
Julie has cancelled her trip to tlaly as she has broken her leg. Which type of insurance policy is specifically designed to compensate Julie for any cancellation charges she has incurred?
A. An income protection insurance policy.
B. A money insurance policy.
C. A travel insurance policy.
D. A personal accident and sickness insurance policy.
Question 5
A storm blew down the wall of a limber building. The failing wall broke electrical wiring, which short-circuited and the resultant sparks caused a fire. The lire brigade used water to put out the fire and the water caused damage to the unburnt contents. What is the proximate cause of the damage to the unburnt contents?
A. The falling wall.
B. The water damage.
C. The fire.
D. The storm.
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: D |
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